full

full
Published on:

14th Jul 2020

59. Employee Experience Can Mean the Difference Between Success and Failure with Gil Cohen

Most startups prioritize customer experience above all else. While that’s something to strive for, it isn’t easily ingrained into your employees. So how do you make sure your employees start valuing your customers more?

The answer? By improving employee experience.

Today’s subject matter expert, Gil Cohen talks about creating a positive employee experience that translates into a positive customer experience, how values go hand-in-hand with hiring the right people, and how to improve employee connections in a remote work setting.

If you are struggling with keeping your employees engaged, then let this episode serve as your guide and tune in!

 

Resource Links:

 

We’ll be talking about:

His history with employee experience and how it shaped his company [02:18]

Employee experience vs employee engagement [04:00

The essence of understanding your whys and your values [07:14]

Finding the right fit for your company [10:54]

Two things to consider before hiring employees [15:43]

How to incorporate employee experience into your organization [21:46]

Redesigning the culture of a growing startup company [24:46]

The result of good employee experience and engagement [27:50]

How to improve employee connections in a remote-work environment [30:42]

Having the right people in the right roles [34:06]

The next move for Employee Experience Design [37:32]

One thing that Gil recommends [38:48]

 

About Our Guest:

Gil Cohen is the founder of Employee Experience Design, a company that helps organizations co-create experiences that have better outcomes for both people and businesses. With his several years of experience as an Employee Experience expert in an IT company in Toronto, Canada, he has then catapulted himself into success despite the pandemic.

You can connect with Gil through his LinkedIn.

If you liked this episode, please don’t forget to subscribe, tune in, and share this podcast. 

 

Connect with B2B Founder: 

Subscribe on Youtube: https://www.youtube.com/channel/UCySoKsETeKxu-Fnf2VfE7Gg/

Show artwork for The Corporate Escapee

About the Podcast

The Corporate Escapee
Helping GenXers Escape the 9-5 and Find Freedom. Real stories. Real advice. Your new playbook for life after corporate.
You followed the rules. You climbed the ladder. But now you’re wondering… what if there’s more?

Welcome to The Corporate Escapee Podcast—a show for GenX professionals who are done living a life around work and ready to start living life on their terms. Whether you’ve just started questioning your 9-5, got caught in a layoff, or are already out and building your own thing—this podcast is your roadmap to freedom.

Hosted by Brett Trainor, a former corporate exec who escaped and never looked back, each episode features real conversations with real escapees, subject matter experts, and authors. You’ll hear the highs, the lows, and the practical strategies that help GenXers leave corporate—and stay out.

🎯 Inside each episode:
• How to turn your corporate experience into income
• Ways to land your first customer (without a website)
• What’s working with consulting, fractional roles, and coaching
• Mindset shifts to break free from fear and perfectionism
• How to optimize for freedom, fulfillment, and flexibility

If you’re feeling stuck, burned out, or just ready for something more—you’re not alone. Join thousands of others who are building the next chapter their way.

✨ It’s not just about leaving corporate.
It’s about taking back control of your time, your money, and your future.

It’s time to Get Busy Living.

About your host

Profile picture for Brett Trainor

Brett Trainor